Privacy Policy

1. Introduction

OnePressa ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our social media management platform.

Data Controller: OnePressa, operated as an individual business in the Republic of Maldives.

Contact: For privacy-related inquiries, email us at [email protected].

2. Information We Collect

2.1 Information You Provide

We collect information that you directly provide when you:

• Create an Account: Name, email address, password
• Connect Social Media Accounts: OAuth tokens and permissions from connected platforms
• Create Content: Posts, images, videos, and other media you upload or create
• Contact Support: Messages, support tickets, feedback
• Upgrade to Pro: Payment information (processed securely by third-party payment processors)

2.2 Information Collected Automatically

When you use OnePressa, we automatically collect:

• Usage Data: Pages visited, features used, time spent, actions taken
• Device Information: Browser type, operating system, device type
• Technical Data: IP address, cookies, session data
• Performance Data: Error logs, crash reports, performance metrics

2.3 Information from Third Parties

We receive information from connected social media platforms:

• Public profile information (username, profile picture)
• Posting capabilities and permissions
• Analytics data from published posts (engagement, reach)

This information is accessed only with your explicit authorization through OAuth consent screens.

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Provision

• Create and manage your account
• Authenticate you and connected social media accounts
• Schedule and publish posts to your social media platforms
• Provide analytics and performance insights
• Store and manage your content and media

3.2 Communication

• Send service notifications and updates
• Respond to support requests
• Send important account or billing information
• Notify you of policy changes

3.3 Service Improvement

• Analyze usage patterns to improve features
• Fix bugs and technical issues
• Develop new features and functionality
• Conduct research and analytics

3.4 Security and Compliance

• Detect and prevent fraud, abuse, or security threats
• Enforce our Terms of Service
• Comply with legal obligations
• Protect our rights and property

4. Legal Basis for Processing (GDPR)

For users in the European Union, we process your data based on:

• Contractual Necessity: Processing is necessary to provide the Service you requested
• Legitimate Interests: Improving the Service, preventing fraud, ensuring security
• Consent: Where you have given explicit consent (e.g., marketing communications)
• Legal Obligation: Compliance with applicable laws and regulations

5. Data Storage and Security

5.1 How We Store Data

Your data is stored securely using industry-standard practices:

• Encrypted connections (HTTPS/SSL) for all data transmission
• Encrypted storage for sensitive data (passwords, OAuth tokens)
• Regular security audits and updates
• Access controls limiting who can view your data
• Regular backups to prevent data loss

5.2 Data Location

OnePressa is operated from the Maldives. Your data may be stored and processed in the Maldives or other locations where our service providers operate. By using OnePressa, you consent to the transfer of your data to these locations.

5.3 Security Measures

While we implement strong security measures, no system is completely secure. You are responsible for:

• Keeping your password confidential
• Using a strong, unique password
• Logging out of shared devices
• Reporting any suspicious activity immediately

6. Data Sharing and Disclosure

6.1 Third-Party Services

We share data with third parties only as necessary:

• Social Media Platforms: To publish your posts (Twitter, Facebook, Instagram, LinkedIn, YouTube)
• Payment Processors: To process subscription payments securely (we do not store credit card information)
• Cloud Hosting: To store data and run the Service

6.2 Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal processes or government requests
• Enforce our Terms of Service
• Protect rights, property, or safety of OnePressa, users, or the public
• Detect, prevent, or address fraud or security issues

6.3 No Data Selling

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. For detailed information about the cookies we use, please see our Cookie Policy.

7.1 Essential Cookies

• Authentication and session management
• Security and fraud prevention
• Essential Service functionality

7.2 Preference Cookies

• Remember your settings (theme, language)
• Enhance user experience

You can manage cookies through your browser settings. Disabling essential cookies may affect Service functionality.

8. Data Retention

We retain your data for as long as necessary to provide the Service:

• Active Accounts: Data retained while your account is active
• Deleted Accounts: Most data deleted within 30 days of account deletion
• Legal Requirements: Some data retained longer to comply with legal obligations
• Backups: Backup copies may persist for up to 90 days

9. Your Rights (GDPR & Privacy)

You have the following rights regarding your personal data:

9.1 Access

Request a copy of the personal data we hold about you.

9.2 Rectification

Correct inaccurate or incomplete data. You can update most information in your account settings.

9.3 Erasure (Right to be Forgotten)

Request deletion of your data. You can delete your account at any time through account settings.

9.4 Data Portability

Request your data in a structured, machine-readable format.

9.5 Object to Processing

Object to certain types of data processing, such as marketing communications.

9.6 Withdraw Consent

Withdraw consent for data processing where consent is the legal basis.

9.7 Restrict Processing

Request limitation on how we use your data in certain circumstances.

How to Exercise Your Rights: Contact us at [email protected] with your request. We will respond within 30 days.

10. Children's Privacy

OnePressa is not intended for users under 18 years of age. We do not knowingly collect data from children. If we learn that we have collected information from a child under 18, we will delete it promptly.

If you believe a child has provided us with personal information, contact us at [email protected].

11. International Data Transfers

OnePressa is operated from the Maldives and serves users worldwide. Your data may be transferred to and processed in countries with different data protection laws than your country of residence.

For EU users: While Maldives is not part of the EU, we are committed to protecting your data according to GDPR standards. By using OnePressa, you consent to the transfer of your data to Maldives.

12. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of sale of personal information (we do not sell data)
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

To exercise these rights, contact us at [email protected].

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes:

• We will update the "Last Updated" date
• We will notify you via email or through the Service
• We will provide 30 days notice before changes take effect

We encourage you to review this Privacy Policy periodically. Continued use after changes indicates acceptance.

14. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data:

Data Protection Officer: For data protection inquiries, contact [email protected]